FAQ
Everything You Need to Know Before You Hire
Your Questions Answered
Camping Tips for a Smooth Trip
What Is Included in a Camping Package
Our packages include quality tents, chairs, tables, lighting and essential camping items to help you settle in comfortably. Each setup is organised so you can start your trip with no fuss. Please note that bedding is not included so you can choose your own comfort level.
Can I Hire Gear if I Arrive With No Accommodation?
Yes. Many travellers arrive in Esperance during peak season and struggle to find accommodation. Our camping gear hire service offers a ready to go solution so you can still enjoy your stay without the stress of booked out hotels or caravan parks.
Do You Offer Flexible Pickup Times?
Yes. We understand that travel plans change so we offer flexible pickup by appointment to suit your schedule.
Is the Camping Gear Clean and Safe?
Absolutely. All gear is cleaned, checked and maintained before each hire to ensure a comfortable and safe experience.
Can I Hire Just a Tent or Individual Items?
Yes. You can hire a full package or choose single items like tents, chairs, or essentials depending on what you need.
Do you hire portable showers or hot water systems?
Yes. We offer camping showers and hot water systems that make your stay more comfortable.
Do you provide eskies or portable fridges?
We offer cooling options as add ons to keep food and drinks cold throughout your trip.
What happens if equipment is damaged?
We understand accidents can happen. Minor wear is normal, but significant damage may incur a repair or replacement fee. We always discuss this clearly with customers.
Can I extend my hire period?
Yes, as long as the gear is not already reserved for another customer. Contact us early to avoid overlap.
What payment methods do you accept?
We accept common payment methods. Details will be provided when confirming your booking.
Do You Offer Adventure Gear Like Kayaks or Paddle Boards?
Yes. We offer kayak, paddle board and fishing gear hire so you can enjoy more of Esperance during your visit.
How Do I Make a Booking?
Simply contact us or submit a message through our website. We will confirm availability and help you choose the right gear for your trip.
How far in advance should I book camping gear?
Booking early is recommended, especially during peak seasons when Esperance accommodation is fully booked. This ensures your gear is reserved and ready when you arrive.
Do you require a bond or deposit?
Yes, a small refundable bond may apply to cover any damage or missing items. This will be clearly discussed before your booking is confirmed.
Can I change or update my booking?
Yes. If your plans change, simply contact us and we will do our best to adjust your booking based on availability.
Where can I camp in Esperance?
Esperance offers many great camping spots. We can suggest popular free camping areas and nearby caravan parks depending on your needs.
Is your gear suitable for first time campers?
Yes. Our equipment is simple to use and ideal for beginners. We also provide guidance to help you set up with confidence.
Do you provide instructions for the gear?
Yes. We offer basic instructions and tips to make the setup process quick and easy.
Can I hire kayaks or paddle boards without renting camping gear?
Yes. Our adventure gear is available as a standalone hire option.
Are pets allowed at campsites when using your gear?
Most campsites in the Esperance region allow pets, but always check ahead. Our gear is pet friendly.
Do you deliver camping gear to campsites or caravan parks?
At this stage we offer pickup from our location, but we may be able to arrange delivery depending on availability. Contact us to discuss your needs.
Do you set up the tent for us?
We currently offer gear pickup only, but our tents are designed to be simple and fast to set up. We can walk you through the process if needed.
What size tents do you offer?
We have tents suitable for families, couples and solo travellers. Options include multi room tents, dome tents and compact single person tents.
Is bedding included in the hire?
No. Bedding is not included, which allows you to choose your own comfort level and keep costs down.
Can I hire cooking equipment?
Yes. We offer camp stoves, tables, utensils and other essentials to make outdoor cooking easy and enjoyable.
Is your gear weather resistant?
Yes. Our tents and equipment are designed for outdoor conditions. However, always follow local weather advice when camping.
Can I pick up gear outside normal hours?
We offer flexible pickup by appointment to suit travellers arriving at unusual times.
Do you offer discounts for longer hire periods?
Yes. Longer bookings may receive discounted rates. Contact us for details.
Do you provide kids camping equipment?
Yes. We can include child friendly chairs and essentials upon request.
What happens if I return the gear late?
Late returns may incur a small fee depending on how long the delay is and if the gear is booked for another customer.